ITIL 4 Practitioner: Deployment Management
About This Course
Learn how to move new or changed hardware, software, documentation, processes, or any other component to live environments, and how to deploy components to other environments for testing or staging.
What will you learn?
* Key concepts
Understand the purpose and key concepts of Deployment Management, highlighting its importance in managing the deployment of new or changed services into the live environment.
* Practice success factors
Learn about practice success factors (PSF) and key practice metrics, essential for evaluating the effectiveness and efficiency of Deployment Management in achieving seamless and successful deployments.
* Practice Processes
Explore Deployment Management processes, including key activities, and learn how to integrate them into your organisation’s value stream to ensure smooth and coordinated deployment activities.
* Roles and Competencies
Focus on key roles within Deployment Management, and understand how to position the practice effectively within your organisation. Develop the necessary competencies for overseeing and managing deployment tasks.
* Information and Technology
See how Information and Technology can support and enable Deployment Management to deliver improvements, providing tools and systems for effective planning, tracking, and execution of deployments.
* Partners and Suppliers
Explore the role of partners and suppliers in Deployment Management, understanding how to collaborate effectively to enhance deployment processes and ensure successful implementation.
* The ITIL Capability Model
Discover how the capability criteria support the practice’s capability development, ensuring alignment with industry best practices and organisational requirements for effective Deployment Management.
* Practice Success
Learn strategies for succeeding with Deployment Management and understand how it is supported by the ITIL guiding principles, ensuring the establishment of robust deployment practices to achieve business goals and deliver value.
Your Instructors
